Tag Archives: Streamyx sucks

Free Lifetime Warranty For Modem

I mentioned that my telephone line was struck by lightning a week ago. Well, I have changed most hardware and got the telephone line repaired. However, since that strike, my internet connection has not been the same. My signal keeps dropping causing my internet connection to break.

I thought that it’s all because of the electric charge that has gone through my cables and hardware but my friends, who are also Streamyx subscribers, tell me that they are experiencing bad internet connections lately as well.

Anyway, I called TM customer service and made complaints that my signal keep dropping. After numerous calls and a lapse of a few days, they finally lodged a report for me.

This evening, the Telekom technician came and replaced my broadband modem/router for me. Well, he could not be sure if the problem was with the previous modem/router but he said let’s try a new unit and see if the problem persists.

The thing is, he does not know that I got hit by lightning. Anyway, I do have free lifetime warranty on my modems from Telekom because I was one of the first 5,000 Streamyx subscribers when they first launched in back in I have forgotten which year. Awesome!

So far, I did experience a drop in signal. Maybe Streamyx is crappy lately. Maybe it is a problem with my telephone cable. We’ll have to wait and see.

Streamyx Sucks Big Time

I thought that I should not blame Streamyx for the broadband internet connection that has been plaguing me since early last week. Like I mentioned, my internet connection has never been the same after my set up was struck by lightning.

However, today I learnt that I am not the only one experiencing signal drops. I have, for the record, experienced, almost thirty times disconnection today alone and yes, I am pretty pissed off! I could hardly get any work done at all because I wasted plenty of time just trying to reboot my modem, enable/disable my connection, just to try to get a more stable internet connection.

And you know what? There are some websites that I could not access to. My web host has told me previously that this is a problem with Streamyx. I could access these sites with my Celcom 3G via my mobile device so it is confirmed that these sites are live and there is no issue with their server.

I would not say that I am paying an arm and a leg for my internet service because it is only RM66 per month but I still expect it to function without the signal dropping as and when it likes and spoiling my work midway.

So, yes, Streamyx sucks big time!