Tag Archives: lifetime warranty

Free Lifetime Warranty For Modem

I mentioned that my telephone line was struck by lightning a week ago. Well, I have changed most hardware and got the telephone line repaired. However, since that strike, my internet connection has not been the same. My signal keeps dropping causing my internet connection to break.

I thought that it’s all because of the electric charge that has gone through my cables and hardware but my friends, who are also Streamyx subscribers, tell me that they are experiencing bad internet connections lately as well.

Anyway, I called TM customer service and made complaints that my signal keep dropping. After numerous calls and a lapse of a few days, they finally lodged a report for me.

This evening, the Telekom technician came and replaced my broadband modem/router for me. Well, he could not be sure if the problem was with the previous modem/router but he said let’s try a new unit and see if the problem persists.

The thing is, he does not know that I got hit by lightning. Anyway, I do have free lifetime warranty on my modems from Telekom because I was one of the first 5,000 Streamyx subscribers when they first launched in back in I have forgotten which year. Awesome!

So far, I did experience a drop in signal. Maybe Streamyx is crappy lately. Maybe it is a problem with my telephone cable. We’ll have to wait and see.